Privacy Policy

1. Introduction

Chinchilla Guide ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Name and email address when subscribing to our newsletter
• Contact information when reaching out through our contact form
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses
• IP address (anonymized where possible)

3. How We Use Your Information

We use the information we collect to:

• Send newsletters and updates you've subscribed to
• Respond to your inquiries and requests
• Improve our website and content
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

4. Cookies and Tracking

We use minimal cookies and local storage for:

• Remembering your theme preference (light/dark mode)
• Saving your care checklist progress

These are functional cookies that enhance your experience and do not track you across other websites.

5. Third-Party Services

Our website may use third-party services that collect information:

• Google AdSense: May display personalized ads based on your browsing history. You can opt out of personalized advertising at Google Ads Settings.
• Google Fonts: Fonts are loaded from Google's servers, which may log access information.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With service providers who assist our operations
• When required by law or to protect our rights
• With your explicit consent

7. Data Security

We implement reasonable security measures to protect your information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent at any time

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]
General inquiries: [email protected]